Skip Navigation Links > home page > making a claim

Making a Claim

Unfortunately accidents happen, but we can help you, it takes just one phone call to get your claim settled quickly and fairly. Just follow our simple guide to making a claim:

Motor Insurance Claims for Cars, Bikes and Vans


1. Call our emergency claims line on 0800 040 7019

We are here to help. You can use this number 24 hours a day for:

  • Any accident – whether it’s your fault or not
  • Fire or theft of your vehicle
  • Windscreen damage
  • Malicious damage

2. Before you call please ensure you have the following information to hand

  • You policy documents
  • Crime reference number (if applicable)


3. You can rest assured that we will endeavour to get your claim settled quickly and fairly.

Home Insurance Claim


If you need to make a claim on your house insurance please contact your local branch who will be able to help you with your claim.

You can find the contact details of your local branch on your policy documents or by using our branch finder.

Emergency claims hotline
Travel insurance claims hotline
Calls may be recorded