Swinton Breakdown Cover: Frequently Asked Questions

Here are some frequently asked questions about Swinton Breakdown Cover.

What to look for when buying Swinton Breakdown Cover

Why choose Swinton Breakdown Cover?

5 levels of cover mean you get the policy you want. Add to this flexible payment options and a typical response time of 40 minutes and you have great cover at a hard to beat price.

Value for money cover

5 carefully tailored levels of cover to make sure you get the maximum levels of features for the lowest possible price.

Contacting Swinton by phone

Our friendly teams are waiting to take your call. They will be happy to answer any questions you have. You can call us between 8am and 9pm Monday to Friday, 9am and 5pm Saturday and 10am and 4pm Sunday.

How many levels of cover do we offer?

5 levels of cover means there is a suitable policy for everyone to give you complete peace of mind. Click here to view the great range of Swinton Breakdown Cover options.

How fast can I get a quote?

Our easy to complete online quote takes about 1 minute to fill out. If you've any problems just call 0800 954 4514 and one of our friendly team will help you.

Who provides the breakdown service?

Inter Partner Assistance S.A. They have a network of independent recovery vehicles that are fully inspected and meet the highest possible standards. You'll find them knowledgeable, friendly and reliable.

When does my cover begin?

You'll be covered almost immediately, however UK and Home Recovery are not available for the first 24 hours.

What sort of service and cover do we offer?

Am I covered if I'm travelling in a different car?

If you have selected personal cover, this covers named drivers in any personal car or light commercial vehicle (up to 3.5 tonnes) as either the driver or the passenger. If you have selected vehicle cover you will only be covered in the vehicles named on your policy.

Do I have cover if another person is driving my car?

If you have selected vehicle cover then any vehicles named on the policy will be covered no matter who is driving. If you have selected personal cover, your vehicle will only be covered if the other person is also a named breakdown policy holder or if you are a passenger in the car.

Are caravans and trailers covered?

Yes, provided that your vehicle and caravan/trailer and contents do not exceed 3,500kg in gross weight and 5.5 metres in length.

Is my vehicle covered if I go abroad?

It depends on what type of cover you have. European recovery is offered for those travelling abroad.

If I breakdown how quickly will help arrive?

The typical response time to reach your vehicle is just 40 minutes. However, priority will be given to vulnerable motorists.

Can I view my policy online?

We will send you your policy documents through the post and one of your local Swinton branches will contact you to welcome you as a customer.

Payment information

Ways to pay for your Swinton Breakdown Cover

Swinton Breakdown cover is paid for monthly (with your first 3 months for free). This means that you are not tied into an annual contract and can amend your details at any time.

Is it safe to pay online?

At Swinton we use secure online systems which are constantly reviewed to ensure the confidence of our online customers. When paying for any product online always check that the payment page begins with the letters 'https:', for example https://quote.swinton.co.uk.

Making a claim

What happens if I breakdown?

Call 0800 015 5083 and if possible have your policy number with you. This will help get someone to you faster.

What type of 'breakdown' does my policy cover?

This depends on the level of cover you have chosen. Please refer to the document that accompanies your policy or call your local Swinton branch.

If I breakdown will you contact anyone?

Yes a message can be sent to someone for you. This could be a member of your family, a friend or your place of work.

Get in touch

Breakdown Cover