Home Emergency Cover

£49.99 per year

Excludes finance charge for customers paying monthly


Home Emergency Cover you can trust

Benefits of our Home Emergency Cover include:

  • All ages of boiler are covered
  • We fix 89% of all emergencies on the first visit
  • Access to over 2,700 engineers/tradesmen through our approved Network Partners
  • Non-emergency support and advice line to all customers
  • 24 hour emergency helpline

*Statistics quoted are based on data gathered between July 2017- June 2018

What you are covered for

You’ll be provided with up to £500 (including VAT) worth of cover for home emergencies, such as:

  • Heating or hot water failure
  • Plumbing problems relating to burst pipes, central heating systems or toilets
  • Internal electric problems that make your home uninhabitable
  • Blocked sinks, baths and toilets (unless the responsibility lies with your local water provider)
  • Removal of pests and vermin from your home

What you should know

  • Claims within the first 14 days are not covered
  • You can only cover the home that is your permanent residence
  • Other features, benefits and limitations exist, please contact us for details

Call or visit your local branch

Our lines are open; Mon - Fri 8am - 8.30pm | Sat/Sun 9am - 5pm • Calls are recorded for training and quality purposes.

Home Legal Expenses Cover

£29.99 per year

Excludes finance charge for customers paying monthly

Cover legal fees and costs for up to £100,000

At Swinton, we understand that taking legal action can be expensive, which might put you off making a claim if you have to fund the legal expenses yourself. Our Home Legal Protection provides practical advice on a 24/7 basis, and up to £100,000 of cover for a range of legal issues.

A team of experienced solicitors will act on your behalf, ensuring you get the justice you deserve. If you’re not sure if you should make a claim, or if you just want some general legal advice, you can call our helpline as often as you need – we’re always on hand. Don’t forget that members of your household are also covered, at no extra cost.

What’s included in Home Legal Protection?

  • 24 hour legal helpline for any legal matter
  • Members of your household are also covered at no extra cost
  • Personal injury claims
  • Employment disputes, such as unfair dismissal, discrimination and parental leave (excludes self-employed)
  • Disputes when buying or selling your home
  • Civil disputes with your neighbours
  • Damage to your personal property caused by someone else
  • Disputes relating to a purchase
  • Tax enquiries by HMRC
  • Replacement of salary lost while on jury service 

What you should know

  • You are only covered for the home you live in, not other properties you may own
  • The claim event must have occurred during the period of insurance