Pet Insurance

As an important member of your family, we know just how difficult it is when your pets aren’t feeling their best. At Swinton, we’ll help you find Pet Insurance at the right level and price that protects your pet should they sadly fall ill or suffer an injury.

What is Pet Insurance?

As a pet owner, we know it can be really upsetting and often costly when your pet has an injury or is feeling under the weather. A Pet Insurance policy from Swinton can help you cover the cost of vet bills and give you peace of mind so that you can focus on your furry friend's recovery.

Policies can range in what they will pay out for, depending on your level of cover. Basic plans will include medical aid such as MRI scans and dental procedures, while more comprehensive plans will cover you for holiday cancellations due to a pet illness, accidental damage or a reward if your pet goes missing.

Why choose Swinton to insure your pets?

• Speak to veterinary professionals for free with the Swinton vet line

• Lifetime cover available for vet bills, legal fees, accidental damage and a wide range of illnesses or injuries, for as long as your policy is in place with Swinton. Limits apply.

• Choose your level of cover and tailor your insurance benefits to build a policy that’s right for you.

• Get benefits and connect with fellow pet lovers through the Swinton Pet Club on Facebook, Instagram and Twitter.

• Insure your pets with one of the most trusted and well-established insurance brokers in the UK. Find us on Trustpilot.

What does Swinton Pet Insurance cover?

From playful puppies to courageous cats, we know that every pet has a unique personality and different needs. At Swinton, we offer two lifetime Pet Insurance products — Essentials and Classic — so that you can decide which suits your furry friend the best.

Lifetime cover is insurance that protects your pooch or puss year after year for a wide range of illnesses and injuries as long as your policy with us is in place. Every year you renew, you'll receive a fixed maximum amount to cover veterinary treatment, this limit applies to both new and recurring illnesses and injuries that have occurred since your policy started with us.

For whichever product you decide is the best fit, you can choose from three levels of cover: £2,000, £4,000 or £7,000. 

Swinton Pet Insurance Benefits

Just some of our pawsome benefits include:

Classic and Essentials

• Vet fees — If your pet becomes unwell or suffers an injury, we’ll cover the costs up to your chosen cover limit. This includes recommended complementary treatments such as hydrotherapy, physiotherapy and osteopathy.
• Emergency boarding — If you or anyone normally living with you needs to be admitted to the hospital unexpectedly for three or more consecutive days, Pet Insurance covers the cost of licenced pet boarding, kennels or pet sitting up to your chosen cover limit.
• Third-party liability — Should your dog cause injury, death or damage to someone’s property, we’ll cover the legal costs up to your set cover limit. (Dog Insurance only).

Classic only

• Accidental damage — Should your dog cause minor damage to someone’s property, our Classic Pet Insurance policy will help cover the cost of repairs or replacement. (Dog Insurance only).
• Theft/straying — In the unfortunate event your pet is stolen or goes missing, we’ll provide cover for any advertising or reward costs for their safe return.
• Death by accident or illness — If your pet passes away or a vet recommends they're put to sleep due to an accident or illness, we'll pay you the purchase price of your pet, or up to the cover limit provided whichever is lower.
• Travelling abroad — If you need to cancel or delay a holiday because your pet has a life-threatening illness or injury, we’ll contribute towards additional costs. You’ll also be covered for the cost of treatments should your pet fall ill or be injured when travelling within the EU.

With Swinton Pet Insurance, you can also:

• Access and view your policy 24/7 with our online hub
• Speak to a Pet Insurance specialist via live chat or our UK-based call centre

What types of pets can I insure?

Swinton Pet Insurance products provide cover for cats and dogs. You can obtain cover for your dog or cat provided they are at least eight weeks old. New customers can insure dogs up to 10 years old and cats up to 12 years old.

Pets we unfortunately can’t insure

Horses, rabbits and other pets cannot be insured by Swinton Pet. Cats and dogs with pre-existing medical conditions can be covered for future accidents and injuries, but not for any medical conditions they currently have. Swinton Pet Insurance customers must also be UK residents.

What is the Swinton vet line?

Our four-legged friends can’t tell us when they’re not feeling well, so it can be worrying if you start to notice changes in your pet’s behaviour or they don’t seem like themselves. As a Swinton Pet customer, you’ll have access to our 24/7 vet line so you can chat to a trusted veterinary expert and ease any worries you may have.

With our team of friendly RCVS (Royal College of Veterinary Surgeons) vets and vet nurses, you can receive the help you need to answer your questions and concerns day and night. Whether you need medical advice or simply have questions about your pet’s wellbeing, we can provide qualified advice when you need it most.

The Swinton vet line can assist you with:

• Pet health triage and advice, including whether you should take your pet to your vet
• Behavioural triage and advice
• Nutritional advice
• Bereavement
• Diagnosis (where appropriate)

You can call the Swinton vet line as many times as you need to, and our lines are open 24-hours a day, 365 days a year. To get in touch, all you need to do is:

1. Call the Swinton vet line on 0333 332 4473
2. Have your policy number ready to provide — you can find this on your policy schedule
3. Describe your concerns or pet’s symptoms, or ask any questions about your pet’s health
4. A qualified veterinary nurse or vet will provide the advice you need

In an emergency, you should always contact your vet immediately.

FAQs about Pet Insurance

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