Travel Insurance

We know there are various reasons why you might need to get in touch with us. Here you’ll find information on the different ways you can reach us depending on what it is you’re after.

Make a claim

If you need to make a travel insurance claim, you can find the relevant numbers below:


For Axa Insurance policies:

For all claims (except legal expenses), please call:

0345 850 5193

For claims for legal expenses only, please call:

01737 815084


For Ageas Insurance policies:

For the claims hotline, please call:

0345 122 3280

For the medical emergency helpline, please call:

02380 644 633

Got a question about your policy?

Simply, contact your nearest branch if you would like to make any changes to your travel insurance policy.

Our friendly team will be happy to discuss your existing travel insurance policy or answer any questions you may have.

You can find the contact details of your nearest branch on your policy documents or by using our Branch Finder.