van breakdown

Van Breakdown Cover

Peace of mind with breakdown cover through Swinton

Breaking down can be a nightmare for most drivers, especially if you're on a long journey. From the battery going flat to steam pouring out of the engine, having breakdown cover will give you peace of mind that someone will be there to assist you should your van break down.

We offer Breakdown Cover, provided by the RAC, as an optional extra which you can add to your Swinton Van Insurance policy.

If you already have Breakdown Cover with us, your cover may be provided by AXA. Please refer to your policy documents for full details of your cover.

Van Breakdown Cover you can trust

Benefits of our Van Breakdown Cover include:

  • Unlimited UK callouts
  • 24 hour 365 days a year emergency helpline
  • 4 out of 5 vehicles fixed at the roadside with repairs done in just 30 minutes on average
  • National network of over 1,700 roadside operators
  • The RAC have over 125 years of experience
  • Register your breakdown using the myRAC app

Statistics quoted are based on data gathered between October 2022 – October 2023.


What levels of Van Breakdown Cover are available?

At Swinton, you can choose from 4 levels of Breakdown cover:

Roadside Assistance

If your van can’t be repaired at the roadside, you, your passengers and your van can be taken to a garage within 20 miles of your location. Peace of mind if you’re more than ¼ mile from home.

Roadside Assistance & Recovery

If your van can’t be repaired at the roadside, you, your passengers and your van can be taken to a single destination of your choice.

At Home

The same benefits as Roadside Assistance & Recovery, plus the advantage of onward travel options should your van be unable to be fixed on the same day following a breakdown and cover should your van break down at home.

European Breakdown Cover

Our European policies come with all of the above benefits plus cover in Europe for trips of up to 90 days.

Cover is restricted to Roadside Assistance for the first 24 hours. Breakdown cover is only available as an additional cover option with our Van Insurance and cannot be purchased as a stand-alone policy. 

What to do if your van breaks down

Breaking down can be a stressful experience that can leave you feeling vulnerable, so it's a good idea to prepare yourself:

  • Keep some essential items in your van, such as a torch, blanket, and a first aid kit
  • If you do break down, make sure other drivers can see you by pulling over to a safe place and putting your hazard lights on
  • Make sure you know who provides your breakdown cover and save the Emergency Helpline number in your phone so you have it to hand if something happens

24-Hour Emergency Breakdown Helpline

Check you have breakdown cover and who your provider is by reading your policy documents. If so, simply get in touch.

If your Breakdown Cover is provided by the RAC:

Vans broken down in the UK: Call 0330 013 2072

If you are in the EU and have opted for EU cover:

Calling from Europe: +33 472 43 52 55

Calling from a French landline (freephone): 0800 290 112

Calling from the Republic of Ireland (freephone) 1 800 535 005

Or, register your claim digitally with the myRAC app.

If your Breakdown Cover is provided by AXA:

Vans broken down in the UK: Call 0333 035 9367

If you are in the EU and have opted for EU cover: Call +44 (0) 1737 815 032

To request assistance in the UK online visit: rescue.swinton.co.uk

Our emergency helpline, online tool, and the myRAC app are all available 24/7 to those with breakdown cover.

Compare our four levels of breakdown cover

Benefit

Roadside
RecoveryAt HomeEuropean

Unlimited call outs

The RAC give you unlimited call outs during policy year in the UK

    

No call out charge

The RAC don’t charge you for a call out
    

Free labour at the roadside

The RAC won't charge you for labour time to fix your van at the roadside
    

Misfuel rescue

The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel.

If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown
    

Local recovery

The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If the van can't be fixed, then the RAC will recover the van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown.

If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles
    

National recovery

If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK

    

At home cover

This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address

    

Onward travel

If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation
    

European cover

Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea.

If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days.

Overall claims limit of £2,500 per claim and 3 claims per policy year, limited to 1 claim per trip. Each trip is limited to a maximum of 90 days.