myswinton

Benefits of myswinton

myswinton is currently available for car, van and bike insurance customers and is designed to help us minimise paperwork, making your life easier.

We still send out your policy certificate and schedule but the bulky policy documents are stored securely online so they can be viewed when needed.

What do I do now?

If you are eligible to register for myswinton you should have received an email, simply click on the link in the email to register.

You can also manually register here.

Once you have registered you are free to log in whenever you want!

Sign in Or Register

If you already have a myswinton account, click here to

Sign In to myswinton

Otherwise you can register here

Register for myswinton

Privacy Policy

This Privacy and Data Policy deals with how we and others may use your data and contact you.

How do we handle your personal information?

Protecting your information is important to us. Swinton have security measures in place which are considered appropriate to the nature of the information and the harm that might result from a breach of security. For your protection we will also:

  • not hold more information about you than is required for the purposes for which it is being processed
  • reasonable endeavours to ensure that any information about you is accurate and kept up to date
  • not keep your information for longer that is necessary or as required by law
  • process your information in accordance with your rights under the Data Protection Act 1998

Recording of Calls

Telephone calls with us will be recorded for training and quality purposes. We engage third parties to carry out quality and compliance monitoring on our behalf and customer data including recorded calls is made available to such third parties for this purpose.

Cookie policy

Cookies work by putting a small bit of information onto the device you are using to access our website. We use cookies for a number of things. If you would like to read about them in more detail please see our Full Cookie Policy on our website where we have listed which cookies we use, and how to remove them from your device.

What information do we hold and how do we obtain it?

We may receive information about you from any of the following sources:

  • directly from you or your authorised representatives when you or your representative obtains a quote, incepting, renewing or amending a policy or making a claim. This information will consist of the following:
    • all information, including all personal and sensitive information (sensitive information may include health and previous convictions) that is provided to us when completing an application for a quote for any insurance policy;
    • details of all previous quotes for insurance requested from us 
    • details of all policies held with us including dates of purchase, lapse and cancellation
    • details of claims on policies held with us
    • your payment history relating to policies held with us and
    • the length of time you have been a customer with us.
  • from third parties such as credit reference or debt collection agencies (e.g. your credit rating); and
  • from insurers, witnesses, third parties and solicitors (e.g. accident details).

What do we use your information for and who do we disclose it to?

We will use the information about you for the following purposes:

  • to assess your application or renewal for an insurance quote;
  • to submit your application to either one insurer or our panel of insurers to enable us to provide you with a quote or multiple quotes as applicable;
  • to assess your financial standing;
  • to confirm your identity;
  • to prevent fraud;
  • to verify the information provided;
  • to administer and maintain your insurances;
  • to assist you with claims and enquiries;
  • to maintain your insurance records with insurers;
  • to tell you about other insurance and related products and offers 
  • to share with other carefully selected parties for these purposes;
  • to enable us to conduct market research and statistical analysis to help us understand your insurance buying preferences; and
  • to facilitate our quality and compliance monitoring.

In addition your information may be disclosed to:

  • the police in response to a request; and
  • other bodies in response to legislative/court orders.

You should also be aware that:

We and most of the insurers we deal with have a sharing of information agreement to prevent fraud. Whenever you arrange your insurance through us, this will be on the basis that you agree to your claims information being passed onto the Claim Underwriting Exchange. To help prevent fraudulent claims, we and your insurer exchange information with other insurers through various databases.  Also to help detect people who break the law by not having insurance, your insurer will supply details of your motor insurance to a database which can be accessed by the police or other insurers.

What are your rights?

Under the Data Protection Act 1998 you have certain rights in relation to the information we hold about you:

You may request, by writing to the address below and enclosing a cheque for £10 payable to Swinton Group Limited, details of the information that we hold about you. Details will be provided to you within 40 days of us receiving your request and fee.

Contact/address details

Customer Assistance
Swinton Group Limited
Swinton House
6 Great Marlborough Street
Manchester
M1 5SW

Call us

If you can't find what you're
looking for, give us a call

0800 072 9018

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