Breakdown Cover

Flexible breakdown cover getting you back on the road

Whether it happens on a remote country lane, on a busy motorway, or even outside your home, breaking down is usually unexpected and always inconvenient.

That’s why we offer Breakdown Cover, underwritten by Inter Partner SA UK Branch Assistance which is fully owned by the AXA Assistance Group.

Breakdown Cover to keep you moving

Benefits of our Breakdown Cover include:

  • Unlimited callouts
  • Average response time of under 50 minutes
  • 4 out of 5 vehicles fixed at the roadside
  • National network of 3,500 roadside operators
  • 24 hour 365 days a year emergency helpline

Statistics quoted are based on data gathered between October 2018 to September 2019.


Choose from four levels of Car Breakdown Cover

Choose the cover to suit your needs, from the four below. Remember – Breakdown Cover is only available as an additional cover option with our Car Insurance and can’t be purchased as a standalone policy. 

Roadside Breakdown

If we can’t fix your vehicle by the roadside, we’ll arrange for you and your vehicle to be taken to a garage within 20 miles of where you’ve broken down. Assistance is provided anywhere in the UK as long as you are at least a quarter of a mile from your home.

UK Breakdown

If we can’t fix your vehicle by the roadside or get a same-day repair at a local garage, we’ll arrange a hire car or hotel accommodation or get you to your destination. Assistance is provided anywhere in the UK as long as you are at least a quarter of a mile from your home.

Home & UK Breakdown

All the same great benefits of Nationwide recovery but we’ll also provide assistance if you break down at home or within a quarter of a mile of your home.

European Breakdown

Includes Nationwide recovery, Homestart and cover for European trips of up to 30 days. We’ll either cover the cost of a hire car or the cost of a hotel whilst your car is being repaired. If your vehicle can’t be repaired before you return to the UK we’ll cover reasonable transport costs to get you, your passengers, and your vehicle home safely.

Compare our four levels of breakdown cover

Roadside assistance


Roadside assistance and recovery


Roadside assistance and homestart


European breakdown cover


24 hours a day, seven days a week National roadside assistance

Towed to a suitable local garage within a 20 mile radius and transport to that destination

Misfuelling in the UK

AXA Assistance will choose the most suitable between: nationwide recovery, overnight accommodation and a 24 hour UK hire vehicle


European cover

Make a claim

24 Hour Emergency Breakdown Helpline

To obtain emergency assistance, contact the 24 Hour Emergency Breakdown Helpline using the details below:

If your vehicle has broken down in the UK:

Call 0333 035 9367

If you are in the EU:

Call +44 333 035 9367

More information >