Emergency helpline
Need breakdown assistance?
Take a look at your policy documents to check that you have breakdown cover and who your provider is.
If your Breakdown Cover is provided by the RAC:
Vehicles broken down in the UK: Call 0330 013 2072
If you are in the EU and have opted for EU cover:
Calling from Europe +33 472 43 52 55
Calling from a French landline (freephone) 0800 290 112
Calling from the Republic of Ireland (freephone) 1 800 535 005
Or, register your claim digitally with the myRAC app
Cover is limited to Roadside Assistance for the first 24 hours of your policy.
If your Breakdown Cover is provided by AXA:
Vehicles broken down in the UK: Call 0333 035 9367
If you are in the EU and have opted for EU cover: Call +44 (0) 1737 815 032
To request assistance in the UK online visit:
You can add breakdown cover to your existing insurance policy mid-term, however only the UK Roadside Breakdown element of cover is available for the first 24 hours of your policy. If you add EU breakdown cover, any claims made within the first 10 days will not be covered.