Manage your Car, Home, Bike or Pet policy safely and securely online

Looking for another product?

In My Account you can:

  • Get instant access to your policy 24/7
  • View and download your documents
  • Access your Car or Home renewal quote and renew online
  • Make a change to your Car, Home or Bike policy

Log into my account

New to My Account?

Register for My Account now and you’ll be managing your policy online in minutes.

You’ll just need your Policy Number to hand, which can be found on your confirmation letter or email.

Register account


Got a question?

If you have a question about your online account, find answers to the frequently asked questions here.

View Account Help



Join one million other Swinton customers by managing your policy in My Account


What can I do in My Account?

View and manage my details

  • View my live policy documents
  • Upload proof of No Claims Bonus and other documents
  • Update my contact details (including telephone number and email address)

Renew and pay for my insurance (Car and Home customers)

  • View my renewal quote
  • Renew my policy 
  • Pay by credit or debit card, or continue my monthly instalments

Make a change to my policy (Car and Home customers)

  • Add, edit or remove drivers
  • Replace or edit my car details
  • Change my address
  • Change my property details
  • Change my level of cover and vehicle use
  • Change my contents or buildings cover
  • Change the policyholder’s details

Get help or ask questions

  • Live Chat with a member of the Swinton team
    8.30am-8.30pm Monday to Friday, or 9am-5pm on Saturdays
  • View Frequently Asked Questions about My Account


Is there anything that I can’t do in My Account?

While My Account gives you control to manage your policy online, there are currently some things that can’t be done in My Account. If your policy query is one of the following, you’ll need to contact us:

  • Make a change to a Pet policy
  • Renew your Pet or Motorbike policy
  • Cancel your policy
  • Pay a bill, clear an outstanding amount or change your payment details
  • Make a change to a policy before the cover start date
  • Make a change to your policy after we have issued your renewal quote
  • Make changes regarding a medical condition, or add a driver with a medical condition
  • Switch from paying in full, to paying monthly at renewal – or vice versa.

Call us on:

0333 035 9525

and one of our friendly team will be happy to help.

Our lines are open:
Mon - Fri: 9am to 6pm
Sat: 9am to 5pm


You’re in control 24/7


Use on any device

Available on mobile, tablet, laptop or desktop


Safe and secure

Access your policies securely


Support available

Get help or ask questions in Live Chat


How to register for My Account

You’re just three simple steps away from managing your policy online:

  1. Create a username and password via the ‘Register account’ button
  2. Add your postcode, date of birth and Policy Number
  3. Click the link in the email we send you to verify your account

Register account

My Account help >