Car Fees and Charges
What will you pay us for our services?
These fees are non-refundable and are payable at the time of the transaction to which it relates.
The table below shows the charges applicable at the time of issuing.
If your cover date is on or after November 1st 2024:
Type of transaction | Service charge | Notes |
---|---|---|
Arrangement of your new policy, quoted and completed over the telephone and via our website | £40.00 |
Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Policy renewal | £40.00 | |
Any changes to existing policies | Agent Assisted £35.00 My Account £15.00
| Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy |
Cancellations within the 'cooling off' period | £0 |
|
Cancellations after the 'cooling off' period | £55.00 | This charge applies for the duration of your policy. |
Direct Debit defaults | £25.00 | We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
As part of our new business process, we will check your information. If we have to make any amendments to correct your information, you’ll have to pay a £14.95 administration fee. | £14.95 |
If your cover date is before November 1st 2024:
Type of transaction | Service charge | Notes |
---|---|---|
Arrangement of your new policy, quoted and completed over the telephone and via our website | £40.00 |
Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Policy renewal | £40.00 | |
Any changes to existing policies | Agent Assisted £35.00 My Account £15.00
| Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy |
Cancellations within the 'cooling off' period | £25.00 | Not charged if the policy is cancelled prior to the commencement date of your policy. |
Cancellations after the 'cooling off' period | £50.00 | This charge applies for the duration of your policy. |
Direct Debit defaults | £25.00 | We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
As part of our new business process, we will check your information. If we have to make any amendments to correct your information, you’ll have to pay a £14.95 administration fee. | £14.95 |
Where a transaction would result in a refund to you or a payment you owe to us of less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.
Please refer to policy wording for details of the cancellation and other fees and charges your insurer may also apply.