Manage your Bike Insurance policy 24/7

The quickest and easiest way to manage your policy is online in My Account.

  • Get instant access to your documents
  • Renew your policy and access your renewal quote
  • Make a change and update your details
  • Upload your proof of No Claims Bonus

Make a Claim

take note

Call the 24hr Claims Line on:

0333 035 9003

Find out more

I've Broken Down


Call the 24hr Emergency Helpline:

0333 035 9367

Find out more


Need breakdown assistance?

Make sure you have breakdown cover by checking your policy documents. If so, simply give us a call or register your details online.

If you’re in the UK, call: 0333 035 9367
If you’re in the EU and have opted for EU cover, call: +44 1737 815 032

Our emergency helpline and online assistance tool are available 24/7 to those with breakdown cover. 

You can add breakdown cover to your existing Bike Insurance policy mid-term, however only the UK Roadside Breakdown element of cover is available for the first 24 hours of your policy. If you add EU breakdown cover, any claims made within the first 10 days will not be covered.


Contact us about your Bike Insurance policy

If you’d rather speak to someone to manage your policy, please start a Live Chat. We can help you:

  • Renew your policy
  • Make a change to your policy
  • Cancel your policy or stop a renewal

We’re online 8.30am-8.30pm Monday to Friday, or 9am-5pm on Saturdays.


If you’d rather speak to someone over the phone, please call our friendly team on the numbers below. Lines are open 9am to 6pm Monday to Friday, or 9am-5pm on Saturdays.


If you have a payment query, would like to pay a bill or change your payment details.

Call us on: 0333 035 9010

Frequently asked questions about Close Brothers Personal Finance

Cancel your policy

We’re sorry you’re thinking about leaving us. Let us know and our team will be happy to talk through your options.

Call us on: 0333 035 9368

Frequently Asked Questions