Home Fees and Charges

What will you pay us for our services?

This table shows the charges applicable at the time of issuing.

Type of TransactionType of PolicyService ChargeNotes
Arrangement of your new policy, quoted and completed over the telephone and via our website. Standard£35.00Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. 
Online Only (Self-Serve)£25.00
Policy RenewalStandard£35.00
Online Only (Self-Serve)£25.00
Any changes to existing policiesStandard 

Agent Assisted - £30.00

My Account - £15.00

Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy

Online Only (Self-Serve)

My Account - £15.00

Agent Assisted only where changes cannot be made via 'my account' - £15.00

Cancellations within the 'cooling off' periodStandard and Online Only (Self-Serve)£25.00Not charged if the policy is cancelled prior to the commencement date of your policy
Cancellations after the 'cooling off' periodStandard and Online Only (Self-Serve)£40.00This charge applies for the duration of your policy
Direct Debit defaultsStandard and Online Only (Self-Serve)£25.00We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider.

Where a transaction would result in a refund to you or a payment you owe to us of less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.

Please refer to policy wording for details of the cancellation and other fees and charges your insurer may also apply.