Home Fees and Charges
What will you pay us for our services?
The table below shows the charges applicable at the time of issuing.
Type of transaction | Service charge | Notes |
|---|---|---|
Arrangement of your new policy, quoted and completed over the telephone and via our website | £35.00 |
Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy.
|
Policy renewal | £35.00 | |
Any changes to existing policies | £30.00 If you make a change online via your account, no service charge will apply | Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy |
Cancellations within the 'cooling off' period | £25.00 | Not charged if the policy is cancelled prior to the commencement date of your policy. |
Cancellations after the 'cooling off' period | £40.00 | This charge applies for the duration of your policy. |
Direct Debit defaults | £30.00 | We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
Referral to a Debt Collection Agency | £25.00 | Payable if you fall into arrears and we need to instruct a Debt Collection Agency to seek to recover the amount you owe. |
Where a transaction would result in a refund to you or a payment you owe to us of less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.