Home Fees and Charges
What will you pay us for our services?
The table below shows the charges applicable at the time of issuing.
Type of transaction
Arrangement of your new policy, quoted and completed over the telephone and via our website
Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy.
Any changes to existing policies
If you make a change online via your account, no service charge will apply
Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy
Cancellations within the 'cooling off' period
Not charged if the policy is cancelled prior to the commencement date of your policy.
Cancellations after the 'cooling off' period
This charge applies for the duration of your policy.
Direct Debit defaults
We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider.
Referral to a Debt Collection Agency
Payable if you fall into arrears and we need to instruct a Debt Collection Agency to seek to recover the amount you owe.
Where a transaction would result in a refund to you or a payment you owe to us of less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.