Home Fees and Charges
What will you pay us for our services?
This table shows the charges applicable at the time of issuing.
| Type of Transaction | Type of Policy | Service Charge | Notes |
|---|---|---|---|
| Arrangement of your new policy, quoted and completed over the telephone and via our website. | Standard | £35.00 | Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
| Online Only (Self-Serve) | £25.00 | ||
| Policy Renewal | Standard | £35.00 | |
| Online Only (Self-Serve) | £25.00 | ||
| Any changes to existing policies | Standard | Agent Assisted - £30.00 My Account - £15.00 | Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy |
| Online Only (Self-Serve) | My Account - £15.00 Agent Assisted only where changes cannot be made via 'my account' - £15.00 | ||
| Cancellations within the 'cooling off' period | Standard and Online Only (Self-Serve) | £25.00 | Not charged if the policy is cancelled prior to the commencement date of your policy |
| Cancellations after the 'cooling off' period | Standard and Online Only (Self-Serve) | £40.00 | This charge applies for the duration of your policy |
| Direct Debit defaults | Standard and Online Only (Self-Serve) | £25.00 | We offer credit through Close Brothers Premium Finance. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
Where a transaction would result in a refund to you or a payment you owe to us of less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.
Please refer to policy wording for details of the cancellation and other fees and charges your insurer may also apply.