Van Breakdown Cover

Van Breakdown Cover you can trust

Benefits of our Van Breakdown Cover include:

• High roadside repair rate — 4 out of 5 vehicles are fixed at the roadside.
• A national network — We work with 3,000 roadside operators to ensure you get appropriate service wherever you go.
• 24-hour emergency helpline  — Get help whenever you need it on our 24-hour helpline, available 365 days a year.

Statistics quoted are based on data gathered between August 2019 to August 2020.

What levels of Van Breakdown Cover are available?

Roadside assistance - £59.95

24/7, 365 days a year assistance for breakdowns over a quarter of a mile from the registered address. Up to one hour of free labour at the roadside. If your vehicle cannot be repaired at the roadside, you will be towed to a suitable local garage within a 20 mile radius and transport will be provided for up to six people including the driver to that destination.

UK cover should your vehicle break down as a result of misfuelling. Under the policy terms your vehicle must be regularly serviced and maintained. Call-outs for the same fault will not be covered unless the vehicle has been fully repaired or declared fit by a breakdown agent. This policy covers any breakdown in this vehicle regardless of who is driving.

Subject to terms and conditions. For further information please read the policy wording (PDF - 0.5MB)

Roadside assistance and recovery - £69.99

This cover includes all features offered in Roadside Assistance, plus; if the vehicle cannot be repaired on the same day by a local repairer, the breakdown engineer will choose the most convenient choice from one of the following options:

Nationwide recovery for the vehicle and up to eight people including the driver to either your original destination or your home address. 24-hour hire vehicle if repairs can be completed the following day. Hotel accommodation for one night. Pay up to £250 to continue your journey via public transport.

Subject to terms and conditions. For further information please read the policy wording (PDF - 0.5MB)

Roadside assistance and homestart - £79.95

This cover includes all features offered in Roadside Assistance and Recovery, plus;

Patrol Assistance will come out to your home address (eg if your vehicle breaks down on the drive or within a quarter of a mile of your home address). If your vehicle is to breakdown at your home, Inter Partner Assistance S.A. UK Branch will attempt to repair your vehicle for up to one hour. If within the hour the vehicle cannot be fixed, your vehicle will be towed to the nearest garage within a 20 mile radius.

Subject to terms and conditions. For further information please read the policy wording (PDF - 0.5 MB)

European breakdown cover - £106.95

This cover includes all features offered in Roadside Assistance, plus you will be covered should your vehicle breakdown anywhere in UK, including your home and Europe. If your vehicle was to breakdown whilst in Europe, providing your trip does not exceed 90 days they will attempt to fix your vehicle at the road side.

If this is not possible they will tow your vehicle to the nearest garage. If the vehicle repairs are going to take longer than eight hours, Inter Partner Assistance S.A. UK Branch will arrange and pay for the most appropriate solution from one of the following options;

To move you, your passengers and luggage to where you were originally travelling to, and then, once your vehicle has been repaired, take you back to your vehicle or bring your vehicle to you or pay for the cost of hiring another car while your vehicle is being repaired.

Inter Partner Assistance S.A. UK Branch will pay up to £750, as long as you are able to meet the conditions of the hire-car company or pay for bed and breakfast costs of up to £125 per person each day (£750 in total for everyone in your group) while your vehicle is being repaired, as long as you have already paid for your original accommodation and you can't get your money back.

After a breakdown, if your vehicle is still not repaired or safe to drive when it is time for you to go home, Inter Partner Assistance S.A. UK Branch will pay for suitable transport to get you, your passengers and your luggage to your home, and up to £150 towards other travel costs in the UK while you wait for your own vehicle.

Inter Partner Assistance S.A. UK Branch will then choose the most appropriate solution from the following options:

Take your vehicle to your home or your chosen repairer in the UK or pay the cost of one rail or sea ticket (or an air ticket if the rail or sea trip would take more than 12 hours) for you to go to get your vehicle once it has been repaired.

Subject to terms and conditions. For further information please read the policy wording (PDF - 0.5MB)

What to do if your van breaks down

Breaking down can be a stressful experience that can leave you feeling vulnerable, so it's a good idea to prepare yourself:

• Keep some essential items in your van, such as a torch, blanket and a first aid kit
• If you do break down, make sure other drivers can see you by pulling over to a safe place and putting your hazard lights on
• Save Swinton's Van Breakdown Cover number in your phone, so it's easy to find when you need to call them

24 Hour Emergency Breakdown Helpline

To obtain emergency assistance, contact the 24 Hour Emergency Breakdown Helpline using the details below:

If your vehicle has broken down in the UK:

Call 01737 334 299

If you are in the EU:

Call +441737 334 299

Text messaging is available for use by deaf, hard of hearing or speech-impaired customers. Please text the word “breakdown” to 07624 808 266.