If you have a question about your online account, find answers to the frequently asked questions here.
If you’d like to speak to someone, call us on 0333 035 9525 and one of our team will be happy to help.
My Account puts you in control
Keep your details up-to-date
If your contact details change, you can easily and safely update your information.
Make changes to your policy
Make changes to your policy 24/7, such as changing your vehicle details or increasing your home buildings or contents cover.
View, download and print your policy documents
Get access to your policy documents all in one place, available anytime, safely and securely online.
Upload documents to Swinton
Upload proof of No Claims Bonus, your signed Credit Agreement or any other documents you need to send to us.
View and renew your policy
When your policy is due for renewal your quote and documents will be available online, and you can choose to renew quickly and easily.
While My Account gives you control to manage your policy online, there are currently some things that can’t be done in My Account.
If your Car or Home policy query is one of the following you’ll need to contact us:
and one of our friendly team will be happy to help.
Our lines are open:
Mon-Fri: 8.30am to 8.30pm
Sat: 9am to 5pm
My Account has been designed so you can access it from most devices, so you’ll be able to manage your policy safely and securely via your PC or laptop, smart phone or tablet - 24 hours a day, 7 days a week.