Take the following steps to appeal a Parking Charge Notice:
- Check if the parking company is a member of an accredited trade association (ATA)
First things first, you will need to check whether the firm is a member of an accredited trade association as there will be different ways to appeal depending on this.
There should be an indication of this on the ticket, but if not check with the
British Parking Association (BPA) or the International Parking Community (IPC)..
If the company is not an ATA member, Citizens Advice advise not to pay the parking ticket. They will not be able to take you to court as they will be unable to get your details from the DVLA. It is important not to contact them as they can only chase you if you give them your address details. If you have received the ticket in the post from a non-ATA member you are able to report them to Action Fraud as your details will have been obtained illegally.
If you’ve been clamped, ensure to check the notice first to see who the clamp is from. Only the police, council, DVLA, or a private company acting on their behalf is allowed to do so on private land. If you have been clamped by a private landowner or a company working for them you should call the police on 101. It is important to not attempt to remove the clamp yourself as you could be taken to court for criminal damage – or even theft if you keep the clamp.
- Contact the parking company if they’re an ATA member
You should find the contact details on the parking notice. The notice should also tell you if you must appeal through their website or if you can write to them with your reasons for objecting. This is called an ‘informal appeal’ and this must be done before making a formal appeal.
You're likely to boost your chances of success if you also include evidence to support your case and clearly explain why you're appealing. If you win your appeal, this decision is binding and the company should stop chasing you.
- If your informal appeal is rejected
If your appeal has been rejected, you can then appeal to an independent appeals service. This is completely free and if they disagree with the parking company’s view your ticket could be cancelled.
There are two trade bodies and each has its own appeals process:
1. Popla – for BPA members. You can appeal online or via post to Popla, PO Box 1270, Warrington, WA4 9RL.
2. The Independent Appeals Service – for IPC members. You can appeal online, but if you want to appeal by post, you must use a different set of forms.
You will have 28 days from when your informal appeal was rejected to make a formal appeal for BPA members, for IPC members you will have 21 days. Like you did for the informal appeal, make sure to include all the evidence to support your appeal.