How can we help you?

Swinton Van Insurance is a trading name of Atlanta1 Insurance Services Ltd, all policies are arranged and administered by Atlanta1 Insurance Services Ltd.

Please ring our Customer Service Team on 0330 343 9195.

Once you have your renewal invite that is sent to you in the post with your renewal price please call us on 03303 438 481.

Lines are open
Monday to Friday - 9am to 6pm
Saturday - 9am to 5pm

Please ring our Customer Service Team to discuss your next step on 03303 438 628

Lines are open
Monday to Friday - 9am to 6pm
Saturday - 9am to 5pm

Please ring our Customer Service Team on 03303 438 628.

Lines are open
Monday to Friday - 9am to 6pm
Saturday - 9am to 5pm

Proof of No Claims Bonus

What you will need:

• Your policy number
• Renewal date
• Your vehicle registration
• Your number of years no claims bonus

What is acceptable proof?

Please read our factsheet (PDF - 166KB) for more details of acceptable documents and other methods of getting this information to us.

Proof of licence

What you will need:

• Your policy number
• A copy of your photocard licence
• A check code produced by the DVLA website
  

Please read our factsheet (PDF - 1.2MB) for more details on where to find this information and alternative ways of getting this to us.

We aim to provide you with a high level of customer service at all times, but if you are not satisfied, please visit our complaints section for details of how to complain.

If you have any queries, questions, or would like to make a change to your van insurance policy, please call us on 0333 035 9532 and one of our team will be happy to help.

Simply call us on 0333 035 9532 if you would like to make any changes to your insurance policy, such as:

• Change of address
• Name changes
• Level of cover adjustments
• Change of vehicle details
  

Our friendly team will be happy to discuss your existing van insurance policy or answer any questions you may have.

If you want to know when your van insurance policy is due for renewal, or you’d like to find out your renewal price, please call us on 0333 035 9532 and one of our team will be happy to talk you through it.

We’re sorry you’re thinking about leaving us. Please contact us on 0333 035 9532 and one of our friendly team will discuss the process with you.

If you have a payment query, would like to pay a bill or change your payment details, please give us a call on 0333 035 9532 and one of our team will be happy to help.

We are constantly working to improve our customer experience and gaining customer feedback gives us a very clear indication on what we are doing well and which areas need improvement.

If you’ve got any feedback for us, we’d love to hear it. Simply, fill in our customer feedback form.

Telling us you are unhappy is our opportunity to put things right and to learn from our mistakes, so we can improve the products and services we offer in the future.

If you’d like to make a complaint, here’s how our complaint process works.